Report 2021-107 Recommendation 9 Responses

Report 2021-107: Department of Developmental Services: It Has Not Ensured That Regional Centers Have the Necessary Resources to Effectively Serve Californians With Intellectual and Developmental Disabilities (Release Date: June 2022)

Recommendation #9 To: Developmental Services, Department of

To ensure that consumers have convenient access to services, DDS should should continue to develop its new system for consumer records and ensure that the new system has the capability to allow regional centers to enter specific data elements that will enable them to assess the convenience of consumers' access to services using the established standards.

1-Year Agency Response

DDS is continuing the development of the consumer electronic records management system (CERMS). DDS has begun and will continue to meet with stakeholders, including the Developmental Services Task Force (DS Task Force) and applicable DS Task Force workgroups. Stakeholder input will inform design decisions and we anticipate that CERMS will have the ability to generate the information needed to review and analyze consumer access to services.

California State Auditor's Assessment of 1-Year Status: Pending

6-Month Agency Response

DDS is continuing the development of the consumer electronic record management system (CERMS). DDS has begun and will continue to meet with stakeholders, including the Developmental Services Task Force (DS Task Force) and applicable DS Task Force workgroups. Stakeholder input will inform design decisions and we anticipate that CERMS will have the ability to generate the information needed to review and analyze consumer access to services.

California State Auditor's Assessment of 6-Month Status: Pending

60-Day Agency Response

DDS is continuing the development of the consumer electronic record management system (CERMS). DDS will meet with stakeholders, including the Developmental Services Task Force (DS Task Force) and applicable DS Task Force workgroups. Stakeholder input will inform design decisions and we anticipate that CERMS will have the ability to generate the information needed to review and analyze consumer access to services.

California State Auditor's Assessment of 60-Day Status: Pending

All Recommendations in 2021-107

Agency responses received are posted verbatim.