Report 2021-107 Recommendation 8 Responses

Report 2021-107: Department of Developmental Services: It Has Not Ensured That Regional Centers Have the Necessary Resources to Effectively Serve Californians With Intellectual and Developmental Disabilities (Release Date: June 2022)

Recommendation #8 To: Developmental Services, Department of

To ensure that consumers have convenient access to services, DDS should establish standards for measuring consumers' access to services by January 2023.

1-Year Agency Response

DDS continues its work implementing Regional Center Performance Measures for regional centers and Quality Incentive Program measures for service providers. These measures include reporting of data from the point a service as agreed upon in the Individual Program Plan (IPP) to the start of the service. DDS is working with stakeholder workgroups on the development of data elements and reporting mechanisms that will be used beginning in FY 2023-24 to determine consumers' timely access to services.

California State Auditor's Assessment of 1-Year Status: Pending

6-Month Agency Response

DDS began implementing Regional Center Performance Measures for regional centers and Quality Incentive Program measures for service providers in FY 2022-23. These measures include reporting of data from the point a service is agreed upon in the Individual Program Plan (IPP) to the start of the service. DDS is working with stakeholder workgroups on the development of data elements and reporting mechanisms that will be used beginning in FY 2023-24 to determine consumers' timely access to services.

California State Auditor's Assessment of 6-Month Status: Pending

60-Day Agency Response

DDS is implementing Regional Center Performance Measures for regional centers and Quality Incentive Program measures for service providers beginning in FY 2022-23. These measures will include reporting of data from the point a service is agreed upon in the Individual Program Plan (IPP) to the start of the service. DDS is working with stakeholder workgroups on the development of data elements and reporting mechanisms that will be used in subsequent years to determine consumers' timely access to services.

California State Auditor's Assessment of 60-Day Status: Pending

All Recommendations in 2021-107

Agency responses received are posted verbatim.