Report 2019-111 Recommendation 7 Responses

Report 2019-111: Mobile Home Park Inspections: The Department of Housing and Community Development Must Improve Its Inspection Processes to Better Protect Park Residents (Release Date: July 2020)

Recommendation #7 To: Housing and Community Development, Department of

To ensure that park owners and residents have sufficient information to understand HCD's inspection process, HCD should by September 2020 establish procedures for promptly mailing notices to park owners and residents and consistently document when it mails notices.

60-Day Agency Response

CASAS function to log the date batch letters are mailed implemented on August 28, 2020

California State Auditor's Assessment of 60-Day Status: Fully Implemented

HCD also provided its updated procedures dated September 2020 which specify the time requirements for issuing the notices.

All Recommendations in 2019-111

Agency responses received are posted verbatim.