Report 2019-111 Recommendation 24 Responses

Report 2019-111: Mobile Home Park Inspections: The Department of Housing and Community Development Must Improve Its Inspection Processes to Better Protect Park Residents (Release Date: July 2020)

Recommendation #24 To: Housing and Community Development, Department of

To demonstrate that it appropriately addresses all complaints alleging inspector misconduct, HCD should by September 2020 establish policies to document all complaints against inspectors and the steps it takes to address those complaints.

60-Day Agency Response

Staff Memo 2020-13 issued August 24, 2020 outlines the complaint process against DR I/DR II (non-peace officer). It memorializes the compliant process steps and form in which complaints should be documented.

California State Auditor's Assessment of 60-Day Status: Fully Implemented

All Recommendations in 2019-111

Agency responses received are posted verbatim.