Report 2019-111 Recommendation 14 Responses

Report 2019-111: Mobile Home Park Inspections: The Department of Housing and Community Development Must Improve Its Inspection Processes to Better Protect Park Residents (Release Date: July 2020)

Recommendation #14 To: Housing and Community Development, Department of

To ensure that HCD promptly communicates all required information to park owners and residents, HCD should by September 2020 review and revise the notices it issues to ensure that they comply with statutory requirements, such as providing information regarding the right to appeal inspectors' decisions and a list of local agencies that offer home rehabilitation or repair programs.

60-Day Agency Response

CASAS function to include county resource list with MPM notice of violation deployed to production August 28, 2020.

California State Auditor's Assessment of 60-Day Status: Fully Implemented

HCD's CASAS database generates the notices of violation that it sends to mobile home park residents. The additional CASAS function HCD describes in its response automatically appends the list of local agencies to the notice of violation letter, and that notice of violation letter has been updated to include the missing statutory language described in the recommendation.

All Recommendations in 2019-111

Agency responses received are posted verbatim.