Report 2016-121 Recommendation 8 Responses
Report 2016-121: Department of Motor Vehicles: Administrative and Statutory Changes Will Improve Its Ability to Detect and Deter Misuse of Disabled Person Parking Placards (Release Date: April 2017)
Recommendation #8 To: Motor Vehicles, Department of
To reduce the risk of fraudulent applications, by September 2017 DMV should seek interagency agreements with the health boards responsible for licensing providers authorized to certify disabilities on placard applications. The agreements should include, but not be limited to, a process for the health boards to develop guidance for medical providers related to how to meet state requirements.
Annual Follow-Up Agency Response From July 2019
While interagency agreements with health boards have been put into place, the health boards did not agree to develop guidance. As an alternative remedy, DMV will instead develop guidance on the requirements of the program and provide it to the health boards for distribution to health providers, per the agreements negotiated with the boards.
- Completion Date: July 2019
California State Auditor's Assessment of Annual Follow-Up Status: Fully Implemented
Annual Follow-Up Agency Response From November 2018
While interagency agreements with health boards have been put into place, the health boards did not agree to develop guidance. As an alternative remedy, DMV will instead develop guidance on the requirements of the program and provide it to the health boards for distribution to health providers, per the agreements negotiated with the boards.
- Estimated Completion Date: February 28, 2019
California State Auditor's Assessment of Annual Follow-Up Status: Partially Implemented
1-Year Agency Response
In November 2017, Legal Counsel at DCA requested changes to the interagency agreement language. In December 2017, changes were incorporated into a new version and routed back to DCA for final approval. After multiple discussions between DMV and DCA, the agreements are in the final stages of execution.
- Estimated Completion Date: May 15, 2018
- Response Date: April 2018
California State Auditor's Assessment of 1-Year Status: Pending
6-Month Agency Response
DMV met with the executive officers of the various health boards responsible for licensing medical providers authorized to certify the disability of an applicant for a disabled person placard. The Director of the Department of Consumer Affairs (DCA) is facilitating efforts to establish an Interagency Agreement with each of the boards that will govern execution of the activities recommended by the auditor.
A draft interagency agreement was completed and sent to the licensing boards on September 13, 2017, for concurrence. The Statement of Work for the various medical boards is complete, but the official completion date is being moved to December 31, 2017 to allow all of the affected boards under DCA time to officially adopt the agreements.
Governor Brown signed Senate Bill 611 on October 4, 2017. SB 611 incorporates many of the recommendations made to the Legislature in the California State Auditor audit report "Department of Motor Vehicles: Administrative and Statutory Changes Will Improve Its Ability to Detect and Deter Misuse of Disabled Person Parking Placards." DMV is currently working to implement the provisions of SB 611.
- Estimated Completion Date: December 31, 2017
- Response Date: October 2017
California State Auditor's Assessment of 6-Month Status: Pending
60-Day Agency Response
DMV has identified the executive officers of the various health boards responsible for licensing medical providers authorized to certify the disability of an applicant for a disabled person placard, and sent a letter to the Director of the Department of Consumer Affairs (DCA) to seek DCA's cooperation in establishing an Interagency Agreement. The agreement will facilitate communications and the exchange of services between DMV, DCA, and the health boards responsible for licensing medical providers authorized to certify the disability of an applicant for a disabled person parking placard.
DMV will work with the health boards in developing a process to provide guidance for medical providers on the requirements of the program.
- Estimated Completion Date: 09/30/2017
- Response Date: June 2017
California State Auditor's Assessment of 60-Day Status: Pending
All Recommendations in 2016-121
Agency responses received are posted verbatim.