Report 2021-107 Recommendation 16 Responses

Report 2021-107: Department of Developmental Services: It Has Not Ensured That Regional Centers Have the Necessary Resources to Effectively Serve Californians With Intellectual and Developmental Disabilities (Release Date: June 2022)

Recommendation #16 To: Developmental Services, Department of

To ensure that the regional centers are completing timely eligibility determinations, DDS should, by September 2022, revise its monitoring process so that it accurately measures the length of time an applicant must wait for a regional center to complete an eligibility determination.

6-Month Agency Response

DDS revised its monitoring process and is reviewing monthly data on the status of applicants seeking regional center services since July 1, 2022 and ongoing, to determine the length of time applicants were in intake/assessment to eligibility determination. Previously, DDS reviewed data on a semi-annual basis. Moving to a monthly review allows DDS to more accurately determine whether regional centers are completing timely eligibility determinations.

California State Auditor's Assessment of 6-Month Status: Fully Implemented

60-Day Agency Response

DDS is working to identify data sources and a process to accurately monitor the length of time applicants, by regional center, are in intake/assessment to eligibility determination.

California State Auditor's Assessment of 60-Day Status: Pending

All Recommendations in 2021-107

Agency responses received are posted verbatim.