Report 2020-112 Recommendation 15 Responses

Report 2020-112: Homelessness in California: The State's Uncoordinated Approach to Addressing Homelessness Has Hampered the Effectiveness of Its Efforts (Release Date: February 2021)

Recommendation #15 To: Santa Clara County Office of Supportive Housing

To ensure that it uses the most effective method of identifying individuals in its county who are experiencing homelessness, the County of Santa Clara should, by August 2021, coordinate with its CoC to conduct an analysis to determine whether the use of a mobile application to conduct its 2022 PIT count is feasible.

1-Year Agency Response

The Santa Clara County CoC conducted a Point in Time Count in February 2022 and utilized a mobile application to collect data. Data analysis is currently underway. The CoC will continue to evaluate and implement effective methods of conducting the Point in Time Count while ensuring compliance with HUD requirements.

California State Auditor's Assessment of 1-Year Status: Fully Implemented


6-Month Agency Response

As previously explained, the Santa Clara County Continuum of Care (CoC) will use a mobile application for its next PIT count and will evaluate its effectiveness to determine whether it is a best practice or whether it compounds the digital divide. The next PIT count is planned for January 2022 and documentation related to the use of a mobile application for the count will be provided in the one-year response to the audit recommendations.

California State Auditor's Assessment of 6-Month Status: Pending

Santa Clara's response indicates that it has not yet evaluated the effectiveness of using a mobile application to determine whether it is a best practice or whether it compounds the digital divide. Until it has done so and provides us with supporting documentation of its evaluation, we will continue to report the status of this recommendation as pending.


60-Day Agency Response

As previously explained, the Santa Clara County Continuum of Care (CoC) will use a mobile application for its next PIT count and will evaluate its effectiveness to determine whether it is a best practice or whether it compounds the digital divide.

California State Auditor's Assessment of 60-Day Status: Pending

Santa Clara's response indicates that it has not yet evaluated the effectiveness of using a mobile application to determine whether it is a best practice or whether it compounds the digital divide. Until it has done so and provides us with supporting documentation of its evaluation, we will continue to report the status of this recommendation as pending.


All Recommendations in 2020-112

Agency responses received are posted verbatim.