Report 2017-102 Recommendation 4 Responses
Report 2017-102: California Community Colleges: The Colleges Reviewed Are Not Adequately Monitoring Services for Technology Accessibility, and Districts and Colleges Should Formalize Procedures for Upgrading Technology (Release Date: December 2017)
Recommendation #4 To: Community Colleges Chancellor's Office
To ensure that students with disabilities have equal access to instructional materials, by June 2018, the Chancellor's Office should develop guidance for the community colleges on periodically monitoring the accessibility of instructional materials and on providing training to all instructors in making their materials accessible to students with disabilities.
1-Year Agency Response
On June 19, 2018, Chancellor Eloy Oakley provided guidance to the community college system emphasizing the importance of meeting institutional accessibility obligations and announced the new Information and Communication Technology and Instructional Material Accessibility Standard. The Standard reinforces the requirement that colleges within the system create, purchase, and utilize instructional materials that comply with the accessibility requirements of Section 508 of the Federal Rehabilitation Act of 1973, in accordance with California Government Code sections 7405, 11135, and 11546.7. The Chancellor's guidance also included information on additional resources available on the Professional Learning Network at: http://prolearningnetwork.cccco.edu/ask/topic/accessibility.
- Completion Date: June 2018
- Response Date: June 2018
California State Auditor's Assessment of 1-Year Status: Pending
Chancellor Oloy Oakley's email to the district administrators indicated that the Chancellor's Office had developed new standards, which identify district and Chancellor's Office responsibilities for implementing these standards. Among the Chancellor's Office's responsibilities are providing guidance for the community colleges on developing guidance and coordinating any system-wide activities. However, the Chancellor's Office did not provide us with any guidance it had provided to the community colleges related to periodically monitoring the accessibility of instructional materials, or on providing training to all instructors in making their materials accessible to students with disabilities, as we recommended.
- Auditee did not substantiate its claim of full implementation
- Auditee did not address all aspects of the recommendation
6-Month Agency Response
Ensuring all students with disabilities have equal access to instructional materials is a top priority for the Chancellor's Office. As such, the CO has constituted an Accessibility Standard Working Group (ASWG) comprised of representative stakeholders from across the system and charged with developing standards, developing resources, and providing guidance for the CCC system. In the Spring of 2018, the ASWG developed a draft Information and Communication Technology and Instructional Material Accessibility Standard. The Standard clearly states that the CO and CCC will comply with the accessibility requirements of CA Government Code section 7405, Government Code section 11135, Government Code section 11546.7 and Section 508 of the Federal Rehabilitation Act of 1973. The ASWG is currently developing resources, instructional materials and guidance to assist colleges in complying with the standard. The Standard will be disseminated to the system from Chancellor Eloy Ortiz-Oakley by June 30, 2018.
- Estimated Completion Date: June 30, 2018
- Response Date: June 2018
California State Auditor's Assessment of 6-Month Status: Pending
60-Day Agency Response
On January 24, 2018, the Chancellor's Office conducted an online training webinar for college faculty, administrators, and staff that included a three-hour Instructional Materials Accessibility Track with three one-hour workshops in the following areas: Accessibility in Distance Education, Bringing our "A" Game: Lessons Learned in the Pursuit of Accessibility, and Universal Design Online Content Inspection Tool: UDOIT. There were 87, 105, and 107 participants respectively in the 3 workshops. The total headcount for the three workshops was 299 participants.
At its January 31, 2018, meeting the Distance Education and Educational Technology Advisory Committee (DEETAC) discussed updating and revising the distance education guidelines related to the accessibility of instructional materials for colleges. The DEETAC discussed how it would contribute to the distribution of guidelines when completed. Distribution plans include conducting an online webinar that is recorded and archived for later viewing for participants unable to attend in person. The guidelines will be posted to the Chancellor's Office web page in several locations. Chancellor's Office staff will also conduct live presentations of the guidelines at various conferences throughout the year. Information regarding the instructional materials accessibility guidelines will also be included in an addendum to the sixth Edition of the "Program and Course Approval Handbook" which provides guidance to colleges in the development and submission of courses and programs to the Chancellor's Office for review and approval.
- Estimated Completion Date: June 2018
- Response Date: February 2018
California State Auditor's Assessment of 60-Day Status: Pending
Agency responses received are posted verbatim.